Contact information

CONTACT INFORMATION

Last updated: May 1, 2026

At Happy Tails Pet World, we're here to help. Please don't hesitate to reach out with any questions or concerns.

How to Contact Us

Support Hours Monday–Friday, 9:00 AM – 5:00 PM EST Messages sent on weekends or holidays will be answered the next business day. We respond to all inquiries within 24–48 business hours.

What We Can Help With

  • Order status and tracking
  • Product questions
  • Shipping and delivery issues
  • Missing, damaged, or incorrect items
  • Returns and refunds
  • General customer support